ASOA General Sessions | ASCRS
ASOA Program

ASOA General Sessions Highlights

ASOA OPENING GENERAL SESSION

LEAD WITH LEVITY

Featuring Keynote Speaker Karyn Buxman, RN, MS, CSP, CPAE

Successful people—in business, politics and life in general—have something in common: they understand that humor is an important trait for effective leaders. Ronald Reagan was a master at using humor on the world stage; the characters in M*A*S*H used humor to retain their sanity amid horrendous conditions; and you can learn how to use humor effectively in your daily work lives. Properly used, humor is a dynamic strategy that strengthens resilience, enhances communication, and increases engagement. Karyn uses (hysterical) personal anecdotes, (solid) medical research, and (practical) tips to help you enhance your humor skills in the service of better leadership. This session does not qualify for CE or COE credits.

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ASOA gratefully acknowledges CareCredit's sponsorship of the Opening General Session.

ASOA MONDAY GENERAL SESSION

NO MORE TEAM DRAMA: ENDING THE GOSSIP, CLIQUES, & OTHER CRAP THAT DAMAGE WORKPLACE TEAMS

Featuring Keynote Speaker Joe Mull, M.Ed, CSP

New for 2021, a second plenary session will be held on Monday! Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren’t given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit. This session qualifies for CE or CME credits.

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