ASOA General Sessions Highlights
ASOA OPENING GENERAL SESSION
LEAD WITH LEVITY
Featuring Keynote Speaker Karyn Buxman, RN, MS, CSP, CPAE
Successful people—in business, politics and life in general—have something in common: they understand that humor is an important trait for effective leaders. Ronald Reagan was a master at using humor on the world stage; the characters in M*A*S*H used humor to retain their sanity amid horrendous conditions; and you can learn how to use humor effectively in your daily work lives. Properly used, humor is a dynamic strategy that strengthens resilience, enhances communication, and increases engagement. Karyn uses (hysterical) personal anecdotes, (solid) medical research, and (practical) tips to help you enhance your humor skills in the service of better leadership. This session does not qualify for CE or COE credits.
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ASOA MONDAY GENERAL SESSION
NO MORE TEAM DRAMA: ENDING THE GOSSIP, CLIQUES, & OTHER CRAP THAT DAMAGE WORKPLACE TEAMS
Featuring Keynote Speaker Joe Mull, M.Ed, CSP
New for 2021, a second plenary session will be held on Monday! Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren’t given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit. This session qualifies for CE or CME credits.
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