FAQs | ASCRS
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2021 Annual Meeting Frequently ASked Questions

Frequently Asked Housing and Travel Questions
What Happens to my San Francisco Hotel reservation?

onPeak, the ASCRS official hotel provider, has cancelled your reservation.  No further action is required from you at this time.  Please note, no charges were made on your credit card, it was for guarantee purposes only.  If you still plan to travel to San Francisco for personal reasons over the original dates of the meeting, you will need to secure new housing. Hotel rates will vary and the ASCRS ASOA rate is no longer valid.

If you have any further questions about housing, please email ascrs-asoa@onpeak.com

 

What health and safety precautions are in place for an in-person meeting?

Enhanced measures are being implemented for the meeting in accordance with all state and local regulations and following the guidance of the Centers for Disease Control and Prevention (CDC). ASCRS is committed to providing as safe and healthy an environment as possible for members and industry colleagues in support of learning and collaboration. Please review this document for stated safety procedures and protocols. 

 

Frequently Asked Registration Questions
For all registration inquiries, please read below.

For all registration inquiries, please email registration@ascrs.org. Due to the number of inquiries we are receiving, please allow up to 3 business days for a response.

Can I get my badge mailed to me?

Yes!  The deadline to register and choose to have your badge mailed to you is June 1 2021.  

Frequently Asked Exhibitors Questions
Do I need to Cancel my hotel rooms and company block in San Francisco?

ASCRS and onPeak Will automatically cancel your hotel rooms in San Francisco.

What happens to my booth application and payment?

You do not need to take any action.  The Exhibits Manager will change everything over in your exhibitor dashboard.

What happens to my booth location?
  • Your booth will be assigned in the new exhibit hall, in priority point order. 
  • Booth confimeation and the updated exhibit hall layout will be sent out March 24.
What if I decide to cancel?

ASCRS has incurred considerable expenses in preparation for the upcoming meeting.  If you make an elective decision to cancel in absence of a federal, state, or local government travel ban, you are responsible for the contracted amounts in the attrition clause.

What if the meeting is cancelled due to state/federal travel restrictions?

In the event that the federal, state or local government mandates a travel restriction to Las Vegas, ASCRS and onPeak will not apply housing penalties to the exhibiting company.