ASOA Opening General Session
Saturday, April 14
9 – 11 a.m. Title: Stop Global Whining
Fasten your seatbelt and enjoy the ride! Christine Cashen delivers a fast-paced, hilarious program with useful content that makes her a sought-after speaker worldwide. For more than 20 years, she has jazzed an amazing variety of audiences throughout the United States, Canada, South Africa and Australia. Christine is an authority on sparking innovative ideas, handling conflict, reducing stress and energizing employees.
Before hitting the speaking scene, Christine was a university admissions officer, corporate trainer and broadcaster. Christine holds a bachelor's degree in Communication and a master's degree in Adult Education. She is a member of the National Speakers Association and is a Certified Speaking Professional (CSP).
In 2014, Christine was inducted into the National Speakers Association CPAE Speaker Hall of Fame®. Admission into the CPAE Speaker Hall of Fame is a lifetime award for speaking excellence and professionalism. In 2016, she was received an honorary doctorate degree from Central Michigan University.
Her book, “THE GOOD STUFF: Quips & Tips on Life, Love, Work and Happiness,” was named motivational book of the year by the Next Generation Indie Book Awards. She has also been featured as a creativity expert in HOW Designs at Work magazine.
ASOA Sunday General Session
Sunday, April 15
8:30 – 10 a.m. Title: Motivating Healthcare Teams in an Era of Change, More Work, and Fewer Resources
Joe Mull works with healthcare organizations that want their practice leaders to engage, inspire and succeed.
Prior to launching his own firm, Joe was head of Learning & Development for Physician Services at University of Pittsburgh Medical Center where he managed training for one of the largest physician groups in the United States – more than 9,000 employees at over 500 locations.
Specializing in leadership development, employee engagement and “soft skills” training, Joe has spent thousands of hours shaping managers into strong leaders with his compelling content and dynamic delivery. With more than 10 years of experience working exclusively in healthcare, he speaks frequently at conferences and retreats, and has delivered training in every imaginable setting including waiting rooms, hallways, PAC-U stalls and boardrooms. In demand as a speaker and trainer, Joe has attracted audiences from MGMA, ACHE, AAHAM, UPMC, Providence Health & Services, MedExpress, medical societies from across the country and more.
A published author, Joe’s 2014 book, Cure for the Common Leader: What Physicians & Managers Must Do to Engage & Inspire Healthcare Teams, has been called “one of the most practical healthcare leadership books you’ll ever read.”