ASOA Monday General Session
NO MORE TEAM DRAMA: ENDING THE GOSSIP, CLIQUES, & OTHER CRAP THAT DAMAGE WORKPLACE TEAMS
Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren’t given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit.
This is why leaders at every level, in every industry, have a duty to build team unity and prevent team drama.
Joe Mull's No More Team Drama program deftly merges research in psychology, organizational development, and employee engagement with the author’s practical experience training leaders and teams all over the U.S. The result is a captivating primer on improving the quality of interactions between employees in the workplace.
This program, based on Joe's newest book No More Team Drama, describes exactly how to transform a group of employees into a band of collaborators committed to working hard, getting along, and wowing customers.
This session qualifies for CE or COE credits.
ABOUT JOE MULL, M.Ed, CSP
Joe Mull, M.Ed, CSP, is a dynamic speaker and trainer who gives senior leaders and front-line managers the skills and tools they need to motivate employees, defeat team drama, and become better bosses.
Joe is the former head of Learning & Development for Physician Services at the University of Pittsburgh Medical Center (UPMC), where he directed learning strategy and implementation for one of the largest physician groups in the U.S.: over 9,000 employees across 500+ locations.
Joe's funny, energetic, & inspiring keynotes tackle the real-world, nitty-gritty challenges leaders face every day. As a trainer and consultant, Joe has worked with thousands of leaders in hundreds of workplaces all over the country. Joe is a Certified MBTI Practitioner, has trained with the Disney Business Institute and has taught leadership courses at the University of Pittsburgh and Ohio University.
Joe's first book Cure for the Common Leader has been called “one of the most practical leadership books you will ever read.” His newest book is No More Team Drama: Ending the Gossip, Cliques, & Other Crap that Damage Workplace Teams. Joe holds a Master's degree from Ohio University and is a Professional member of the National Speakers Association.
